Artificial intelligence (AI) has been touted as one of the most powerful technological forces of recent times.
Churn - or customer attrition - is an unfortunate reality for all businesses, no matter what they do.
The role of data in society is growing by the day. It is helping businesses connect with customers in new ways...
Australia’s privacy laws look set for a significant shakeup following the ACCC’s inquiry into digital platforms.
Back in 2018, Cambridge Analytica showed the world the importance of ethical data.
‘Data’ and ‘insight’ are two terms that are sometimes – mistakenly – used interchangeably.